Scheduling Guidelines

We are so pleased to have you as a patient here at Dr. Chung's office. While in treatment here you will usually be seen at 3- to 6-week intervals. At these appointments you will have appliance adjustments in order to stay on schedule. Here are some guidelines that we use in scheduling our patients. Your cooperation with these guidelines is very much appreciated.

Appointment Scheduling

When scheduling your appointments, we always take into consideration work, school, and other agendas. However, it is necessary for a small amount of your appointments to be scheduled between 8:30am and 2:30pm. We will make every effort to keep these particular appointments to a minimum. Normally, our longer mid-day appointments are 2-3 times over a period of the 2 year treatment.

Late Arrivals

We appreciate your efforts to be on time for every appointment. Therefore, we also do our best to stay on time. If you arrive more than ten minutes late for your appointment, we will have to evaluate our schedule for that day before we commit to seeing you. We may not be able to complete all of the goals we had set for that particular appointment, therefore you may have to reschedule. Late arrivals will only be rescheduled if absolutely necessary. The doctor holds consultation appointments after hours and needs to be as timely as possible.

Missed Appointments

Appointment change is sometimes inevitable and completely understood. However, notice of at least twenty-four hours for this is greatly appreciated. If you miss your appointment for some reason, it is your responsibility to reschedule. Keep in mind, missed appointment delays treatment.

Repairs To Appliances

In the event something is unusual, uncomfortable or broken, please call our office immediately. We account for a certain amount of time per day in our schedule for these particular problems. If for some reason, all those repair appointments are filled, we may bring you in right away only to alleviate discomfort. At that time we will make a separate appointment for the actual repair.

If you have questions or concerns about any of this information, please see the receptionists or clinical assistants in the back. Thank you!